We normally use the USPS for all shipping.
Refunds and Exchanges:
In general, we do not accept returns, however will make exchanges for the same item, if there is damage.
Wood products, by their nature, can splinter. If you purchase a wooden product and it is damaged, please send us an email with a picture of the damage. We will evaluate the damage, and if significant enough, will send out a replacement.
If you purchase an item made by another manufacturer, and that item is damaged after unsealing the product, we will send out a replacement once we receive the original product.